Digital innovation and access to justice

"What Are We Not Talking About?" is a free series of virtual lunchtime chats, hosted by the ACT Law Society’s Inclusion and Diversity Committee, about the elephant in the room — how do we go about achieving an inclusive and diverse legal profession? Every month, a new speaker will introduce a topic and lead a discussion with participants. These informal webchats will also be an opportunity for legal professionals and law students who are interested in inclusion and diversity issues to connect with like-minded peers.

On Thursday 11 March, Andrea Perry-Petersen will share what she learnt from the research she conduced as a Churchill Fellow into human-centred design, multidisciplinary collaboration and digital innovation to improve access to justice. She will share what she learnt from that research about the fundamental principles of access to justice, as well as giving real examples of how to improve inclusivity not only in legal education, but accessibility in service delivery including through good design, technology and innovation.


If you are interested in presenting at a What are we not talking about? online chat session, please send an email to


Andrea Perry-Petersen is a consultant and lawyer, being admitted to practice in 1996 after obtaining a combined Bachelor of Arts and Laws from the TC Beirne School of Law. She has a background in community law, human rights and community development, legal design and technology, tertiary education and research. Andrea has a particular interest in how good design — of information, process and systems — might improve people's engagement with the law. During her 12 years as a clinical legal educator, Andrea designed the A2J & Innovation clinic, the first of its kind in Queensland to practically examine how digital innovation could assist the community legal sector and self-represented litigants. As a researcher with the TC Beirne School of Law, she subsequently undertook empirical research about the benefits and challenges of using technology to deliver legal services. She is currently a sessional academic at QUT Law teaching students the practical applications and ethical implications of incorporating technology in legal practice, and as a consultant, she provides strategic advice and legal design recommendations to legaltech companies regarding solutions that improve access to justice, and to law firms about the best application of technology for their business strategy and client base. Last year Andrea travelled to the United States, The Netherlands, and England as a Churchill Fellow to investigate how human-centred design, multidisciplinary collaboration and digital innovation may improve access to justice. Andrea is a member of the Qld Law Society Innovation Committee and 2019 Innovation in Law Award recipient. She volunteers her time to mentor and Judge at events such as “Disrupting Law” a legal hackathon, and takes any opportunity to speak on topics regarding law, innovation and justice, which is the theme of her podcast “Reimagining Justice”.


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