Becoming a better lawyer - applying trauma-informed principles to build better client relationships
This seminar is for lawyers and law adjacent professionals who want to build better relationships with clients. Whether you are working in human-centred areas of law, working within a team, or working with members of the public, adopting a trauma-informed approach to our practice can greatly improve how we do our jobs by improving our personal interactions with clients. This approach:
· Reduces conflict and stress, increasing our personal safety at work.
· Helps us obtain better instructions and improve client engagement, leading to better outcomes for clients and practitioners.
· Reduces client complaints.
· Improves our experience of the practice of law.
Details
- This is an on-demand webinar you can watch at anytime - a link and password will be sent to you when you register.
- Members will earn 1 CPD point in core area 3
- This event was recorded as part of the Fundamentals Webinar Series on Tuesday 28 May 2024.
- This recording will expire on 31 December 2024
- Cost: Members - $25, Non-members - $70
CLAUDIA MACLEAN
YELLOW LEGAL
Claudia is the Director of Yellow Legal, a modern family law firm designed for impact, and former Principal Solicitor of the Women’s Legal Centre ACT. She is also the founder of TILCO – the Trauma Informed Law Collective, a community of professionals working in human-centred areas of law. Claudia has an MBA from University of NSW, a Masters of Applied Law (Family), and has delivered workshops in trauma informed practice to Commonwealth and ACT Government, Melbourne University Law School, and top tier and boutique firms. In 2022, she was awarded the ACT Law Society’s President’s Medal for her work in developing trauma-informed organisations in the community legal sector and the UNSW AGSM Scholarship to extend her work in developing human-centred legal services.
Registration
| Member Registration | $25.00(GST incl.) | Register |
| Non-member registration | $70.00(GST incl.) | Register |
